Auction Rules

Terms &Conditions

We believe auctions should be transparent, fair, and easy to understand. Please review our terms before bidding so you know exactly how payments, pickups, shipping, and buyer responsibilities work.

BidBeeny Bandit holding the Terms and Conditions book beside the L&R Online Auctions logo

๐Ÿ“… Auction Schedule & Fees

Auction Schedule

Online auctions run every Monday at 11:00 PM and close the following Monday at 7:00 PM.
Soft close is in effect.

Fees

12% Buyerโ€™s Premium
13% HST
$1.00 handling fee per item
Stripe card-processing fee: 2.9% + $0.30 for Canadian cards; an additional 0.8% applies to international cards. The calculated fee is shown before payment and is non-refundable.

๐Ÿ’ณ Payment Terms

Effective date: August 26, 2026

Payment is due the day after the auction ends (Tuesday).
By default, your selected payment method on file will be charged for the final invoice amount.
Receipts will be emailed after payment is processed.

Saved Payment Method and Future-Charge Authorization

A valid supported credit card or Visa/Mastercard debit card is required to create and maintain an online bidding account. Payment details are collected and stored securely by Stripe. L&R Online Auctions does not receive, store, or have access to the complete card number, security code, or complete payment credentials.

By checking the payment authorization box during account creation and adding a payment method, you authorize L&R Online Auctions and Stripe to save that payment method for future use. You authorize L&R Online Auctions to initiate charges without requiring you to re-enter the card for:

  • The final amount of each auction invoice for your winning bids, including applicable buyer premiums, taxes, handling fees, and other disclosed auction charges
  • Shipping, packing, handling, insurance, postage, courier, or similar delivery charges that you request or approve
  • Any other amount you separately and clearly authorize

These charges may be initiated when you are not actively using the website. Stripe or your card issuer may occasionally require additional authentication. If a charge is declined or requires action, the invoice remains unpaid and you may receive a secure payment link or instructions to complete payment.

Card Processing Fees and Refunds

Card payments are subject to a separately disclosed processing fee intended to recover the payment-processing costs charged to L&R Online Auctions. The standard Stripe rate is 2.9% plus $0.30 for Canadian cards, with an additional 0.8% for international cards; other disclosed Stripe charges may apply when relevant. Processing fees are non-refundable. If L&R Online Auctions approves a refund, only the eligible underlying invoice, purchase, shipping, handling, or other principal amount will be refunded. The processing fee charged with the original payment will not be returned because the payment processor does not return that cost to L&R Online Auctions. The processing fee and total amount are disclosed before an online payment is submitted or included in an authorized saved-card charge.

Managing Saved Payment Methods

  • You may keep a maximum of three active payment methods on file and must select one default payment method
  • You are responsible for keeping the default payment method valid and current
  • Changing or removing a payment method does not cancel an existing invoice or payment obligation
  • Administrators can see payment status but cannot see your complete payment-card information

Alternate Payment Methods

E-transfer, debit, or cash must be requested:

  • In the โ€œNotes to Auctioneerโ€ before registering
  • Or by contacting us directly

If not arranged by 10:00 AM Tuesday, your card will be charged.

E-Transfer Details

Email: l_r_onlineauctions@outlook.com
Include your invoice number
Auto-deposit is enabled
A paid receipt will be sent once received

Non-Payment Policy

Failure to pay will result in:

  • Account suspension
  • Invoice sent to collections
  • Recovery of commission and buyerโ€™s fees

๐Ÿ“ Pickup Information

๐Ÿ“ Location:
4635 Queen St Unit D, Niagara Falls, ON
(Back of the building off St. Lawrence Ave & Park St.)

Pickup Days - 3 Day Window Only

  • Thursday: 12 PM โ€“ 4 PM
  • Friday: 12 PM โ€“ 4 PM
  • Saturday: 12 PM โ€“ 3 PM

Customers who cannot attend the standard pickup window may request an alternate Thursday, Friday, or Saturday pickup date up to one month later. Alternate dates require advance approval.

Items Not Picked Up

  • Standard items not collected within seven days after the Saturday 5 PM administrative deadline will be considered abandoned
  • Items not collected by 5 PM Saturday of an approved alternate pickup week will be considered abandoned
  • Abandoned items are no longer available for pickup, even if the invoice is later paid

๐Ÿšš Shipping

Available within Canada only.
Shipping is charged at cost.
โŒ We do NOT ship to the USA.

Shipping Terms & Conditions

Buyer Responsibility

All shipping costs are paid by the buyer. When shipping is requested or approved, the final shipping charge may be processed separately against the buyer's selected payment method on file through Stripe.

Processing Time

Orders ship after full payment is received.

Payment Requirement

Items must be fully paid before shipping.

Shipping Methods

Canada Post
Courier services

Liability & Risk

Risk transfers to the buyer once shipped.
We are not responsible for delays, loss, or damage caused by carriers.

Address Accuracy

Buyers must provide correct shipping details.
We are not responsible for delivery issues due to incorrect information.

Non-Eligible Items

Some items may not qualify for shipping due to size, weight, or special handling requirements.

โš ๏ธ Important Policies

Important Policies

  • All items are sold AS IS, WHERE IS
  • All sales are final. Returns and refunds are not guaranteed and will be considered only in rare, exceptional circumstances at the sole discretion of L&R Online Auctions, except where required by law. Card-processing fees are non-refundable in all cases.
  • Inspect items before leaving pickup location
  • Ensure you collect all items

New Bidders

Must be registered and approved before bidding.

Bidding Rules

  • No bid cancellations
  • Do not bid unless you intend to purchase
  • All bids are final

Account Responsibility

  • You are responsible for your account at all times
  • Do NOT share your login information
  • All activity on your account is your responsibility

Payment & Registration Rules

  • Must register using your own credit card
  • Card must match the account holder name

Loading Policy

We do not assist with loading items.
Bring help if needed.

โš–๏ธ Liability Disclaimer

All items are sold without warranty or guarantee.
Descriptions are believed accurate but not guaranteed.

The auctioneer is not responsible for:

  • Condition
  • Authenticity
  • Errors in description

Still have questions?

If anything in our Terms & Conditions is unclear, we are happy to help before you bid.

Contact Us