Privacy Policy

📋1. Information We Collect

We may collect the following information when you use our website or services:

• Name
• Email address
• Phone number
• Billing and payment information
• Address for billing or shipping
• Account login details, including username and password
• IP address and browser/device information

⚙️2. How We Use Your Information

Your information is used to:

• Create and manage your account
• Process bids, purchases, and payments
• Contact you about auctions, invoices, or updates
• Improve our website and services
• Send newsletters or promotional emails if you opt in

💳3. Payment Information

Payment-card details are collected and stored by Stripe, our payment processor. L&R Online Auctions does not receive or store complete card numbers or card security codes. Our systems retain limited Stripe identifiers and transaction records needed to identify your Stripe customer profile, identify a saved payment method, process authorized auction and shipping charges, issue receipts or refunds, prevent duplicate charges, and maintain accounting and audit records.

Stripe processes payment information under its own privacy and security practices. Depending on the transaction, we may receive limited details such as payment status, card brand, expiry information, or the last four digits for customer identification and support. Complete payment credentials are not made available to L&R administrators.

🤝4. Sharing Your Information

We do not sell your personal information.

We may share data with:

• Payment processors
• Shipping providers, when applicable
• Legal authorities if required by law

🛡️5. Data Security

We take reasonable steps to protect your information, including:

• Secure servers
• Encrypted data transmission using SSL
• Controlled access to sensitive data

🍪6. Cookies & Tracking

Our website may use cookies to:

• Improve user experience
• Track site usage
• Remember login sessions

You can disable cookies in your browser settings.

✅7. Your Rights

You have the right to:

• Request access to your data
• Request corrections
• Request deletion of your account or data

To do so, contact us using the details below.

📧8. Email & Marketing

If you subscribe to our newsletter, you may receive updates and promotions. You can unsubscribe at any time using the link in the email.

🔄9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.